{"id":1182,"date":"2026-04-14T04:21:53","date_gmt":"2026-04-14T04:21:53","guid":{"rendered":"https:\/\/easycommerce.dev\/docs\/?post_type=ek_doc&p=1182"},"modified":"2026-04-20T10:37:29","modified_gmt":"2026-04-20T10:37:29","slug":"refund","status":"publish","type":"easyhelp_doc","link":"https:\/\/easycommerce.dev\/docs\/refunds\/refund\/","title":{"rendered":"Refund"},"content":{"rendered":"\n

The Refunds<\/strong> feature in EasyCommerce allows you to view and track all processed refund requests. It provides detailed information about refunded orders, customers, payment methods and transaction history.<\/p>\n\n\n\n

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Accessing Refunds<\/h2>\n\n\n\n

To manage refunds:<\/p>\n\n\n\n

Go to Dashboard \u2192 Refunds<\/strong><\/p>\n\n\n\n

Refunds List<\/h2>\n\n\n\n

The Refunds List<\/strong> displays all refund records in a structured table format.<\/p>\n\n\n\n

Columns Overview:<\/h3>\n\n\n\n

ID<\/strong> \u2013 Unique identifier for each refund (e.g., #1, #2, #3)
Order ID<\/strong> \u2013 This order associated with the refund (e.g., Order #3)
Amount<\/strong> \u2013 Total refunded amount
Customer<\/strong> \u2013 Name of the customer who requested the refund
Reason<\/strong> \u2013 Reason for the refund (e.g., Request by Customer)
Status<\/strong> \u2013 Current status of the refund (e.g., Approved)
Transaction ID<\/strong> \u2013 Payment reference with gateway (e.g., PayPal, Stripe)
Date<\/strong> \u2013 Date and time when the refund was processed<\/p>\n\n\n\n

Actions<\/h2>\n\n\n\n

Currently, the Refunds section is used for tracking and viewing refund records<\/strong>.<\/p>\n\n\n\n