{"id":218,"date":"2025-03-05T04:21:35","date_gmt":"2025-03-05T04:21:35","guid":{"rendered":"https:\/\/easycommerce.dev\/docs\/?post_type=ek_doc&#038;p=218"},"modified":"2026-03-12T06:18:50","modified_gmt":"2026-03-12T06:18:50","slug":"slack-integration","status":"publish","type":"helpwp_doc","link":"https:\/\/easycommerce.dev\/docs\/addons\/slack-integration\/","title":{"rendered":"Slack Integration"},"content":{"rendered":"\n<p>Integrating your Slack account with your ecommerce website is simple with the <strong>EasyCommerce Slack Integration Addon<\/strong>.&nbsp;Follow a few quick steps to get everything set up and start receiving real-time store notifications in Slack.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 1: Activate the Addon&nbsp;<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sign in to your WordPress website\u2019s dashboard.&nbsp;<\/li>\n\n\n\n<li>Go to the <strong>EasyCommerce &gt; Addons<\/strong> section and click <strong>Enable<\/strong> under the Slack Integration addon.<\/li>\n\n\n\n<li>Now, EasyCommerce will automatically download, install, and activate the Slack Integration addon to your ecommerce store.<\/li>\n<\/ul>\n\n\n\n<p>To learn more about addons activation, read this documentation on <a href=\"https:\/\/easycommerce.dev\/docs\/addons\/install-and-activate-addons\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>how to activate free and paid addon on EasyCommerce<\/strong><\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"988\" height=\"349\" src=\"https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/03\/slack.png\" alt=\"\" class=\"wp-image-1046\" srcset=\"https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/03\/slack.png 988w, https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/03\/slack-300x106.png 300w, https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/03\/slack-768x271.png 768w\" sizes=\"auto, (max-width: 988px) 100vw, 988px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Step 2: Setup Slack Settings&nbsp;<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Go to <strong>EasyCommerce Store &gt; Settings &gt; Slack Integration.&nbsp;<\/strong><\/li>\n\n\n\n<li>In the <strong>Slack Webhook Settings<\/strong>, click <strong>Enable Slack Notifications.<\/strong><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enter your Slack Webhook URL (learn how to get your webhook URL from <a href=\"https:\/\/api.slack.com\/messaging\/webhooks\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>here<\/strong><\/a>).<\/li>\n\n\n\n<li>Enter the specific Slack App channel you want to receive your notifications on.<\/li>\n\n\n\n<li>Finally, Click&nbsp;<strong>Save Settings<\/strong>&nbsp;to store the changes.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1217\" height=\"633\" src=\"https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/03\/setup_settings_slack.png\" alt=\"\" class=\"wp-image-656\" srcset=\"https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/03\/setup_settings_slack.png 1217w, https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/03\/setup_settings_slack-300x156.png 300w, https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/03\/setup_settings_slack-1024x533.png 1024w, https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/03\/setup_settings_slack-768x399.png 768w\" sizes=\"auto, (max-width: 1217px) 100vw, 1217px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Step 3: Configure Slack Messages<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Go to <strong>New Order<\/strong>, and in the <strong>Slack Message Body<\/strong>, enter placeholders &#8211;&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>##shipping_address##<\/p>\n\n\n\n<p>##order_id##<\/p>\n\n\n\n<p>##customer##<\/p>\n\n\n\n<p>##customer_email##<\/p>\n\n\n\n<p>##order_status##<\/p>\n\n\n\n<p>##billing_address##&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1231\" height=\"762\" src=\"https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/03\/set_messages.png\" alt=\"\" class=\"wp-image-659\" srcset=\"https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/03\/set_messages.png 1231w, https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/03\/set_messages-300x186.png 300w, https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/03\/set_messages-1024x634.png 1024w, https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/03\/set_messages-768x475.png 768w\" sizes=\"auto, (max-width: 1231px) 100vw, 1231px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In the <strong>Create Customer <\/strong>section, enter the following placeholders &#8211;&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>##customer##<\/p>\n\n\n\n<p>##customer_email##<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For the<strong> Refund Order<\/strong>, enter the placeholders &#8211;<\/li>\n<\/ul>\n\n\n\n<p>##order_id##<\/p>\n\n\n\n<p>##amount##<\/p>\n\n\n\n<p>##reason##<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 4: Save Changes<\/h3>\n\n\n\n<p>Once you\u2019re done with all the steps, click <strong>Save Settings<\/strong> to start receiving Slack notifications from your store.&nbsp;<\/p>\n\n\n\n<p><strong>N.B.<\/strong>: You can add or remove the placeholders to customize the information you want to receive on your Slack channel.&nbsp;<\/p>\n","protected":false},"author":4,"featured_media":0,"template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"helpwp_product":[19],"helpwp_topic":[21],"class_list":["post-218","helpwp_doc","type-helpwp_doc","status-publish","hentry","helpwp_topic-addons"],"_links":{"self":[{"href":"https:\/\/easycommerce.dev\/docs\/wp-json\/wp\/v2\/helpwp_doc\/218","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/easycommerce.dev\/docs\/wp-json\/wp\/v2\/helpwp_doc"}],"about":[{"href":"https:\/\/easycommerce.dev\/docs\/wp-json\/wp\/v2\/types\/helpwp_doc"}],"author":[{"embeddable":true,"href":"https:\/\/easycommerce.dev\/docs\/wp-json\/wp\/v2\/users\/4"}],"wp:attachment":[{"href":"https:\/\/easycommerce.dev\/docs\/wp-json\/wp\/v2\/media?parent=218"}],"wp:term":[{"taxonomy":"helpwp_product","embeddable":true,"href":"https:\/\/easycommerce.dev\/docs\/wp-json\/wp\/v2\/helpwp_product?post=218"},{"taxonomy":"helpwp_topic","embeddable":true,"href":"https:\/\/easycommerce.dev\/docs\/wp-json\/wp\/v2\/helpwp_topic?post=218"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}