{"id":53,"date":"2025-01-30T09:28:19","date_gmt":"2025-01-30T09:28:19","guid":{"rendered":"https:\/\/easycommerce.dev\/docs\/?post_type=ek_doc&#038;p=53"},"modified":"2026-04-15T06:17:29","modified_gmt":"2026-04-15T06:17:29","slug":"email-settings","status":"publish","type":"helpwp_doc","link":"https:\/\/easycommerce.dev\/docs\/settings\/email-settings\/","title":{"rendered":"Email Settings"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">How to Customize the Email Header and Footer Section<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">EasyCommerce comes with a built-in email functionality that lets you configure complete email functionality to your ecommerce business. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can customize the email header, footer and overall layout of it hassle free. The best part is you don&#8217;t have to pay for using this stock feature. Easily customize each section of your business emails. Add images and choose colors to make your emails look more attractive and on-brand.<br><br>To configure an email, go to your WordPress dashboard, then <strong>EasyCommerce Dashboard> Settings> Emails<\/strong> and follow the steps below-<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Settings:<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Add Your Email Logo<\/strong>: Click on the image area under <strong>Email Header<\/strong> to upload your logo. The recommended use of logo size is <strong>512\u00d7512 pixels.<\/strong>.<\/li>\n\n\n\n<li><strong>Set the Email Header Design<\/strong>: Use the editor to customize your email header. You can insert an image, add styled text, or use HTML code in the <strong>Visual<\/strong> or <strong>Code<\/strong> tabs to reflect your brand\u2019s identity.<\/li>\n\n\n\n<li><strong>Customize the Email Footer<\/strong>: Scroll to the <strong>Email Footer<\/strong> section and enter your footer text, such as your store name, copyright notice, or contact info. You can also insert images or custom HTML here.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Layout:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Set the Container Width (Optional):<\/strong> You can adjust the width of your email content container. The default is <strong>600px<\/strong>, which is optimal for most email clients.<\/li>\n\n\n\n<li><strong>Body Background<\/strong>: Choose the background color for the main content area of your emails.<\/li>\n\n\n\n<li><strong>Container Background<\/strong>: Set the background color of the email wrapper (the outer area around the content).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You can use the color picker or enter a hex code to stay consistent with your brand palette.<br><br>Once you&#8217;re done customizing, click the <strong>Save Settings<\/strong> button at the bottom or top-right corner to apply your changes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Email Formats<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">EasyCommerce provides a variety of email templates designed to meet various ecommerce needs, below is a list of templates you can customize and send with our plugin. &nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"634\" src=\"https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/01\/Settings-\u2039-EasyCommerce-\u2014-WordPress-07-21-2025_10_43_AM-1024x634.png\" alt=\"EasyCommerce email list\" class=\"wp-image-498\" style=\"width:944px;height:auto\" srcset=\"https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/01\/Settings-\u2039-EasyCommerce-\u2014-WordPress-07-21-2025_10_43_AM-1024x634.png 1024w, https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/01\/Settings-\u2039-EasyCommerce-\u2014-WordPress-07-21-2025_10_43_AM-300x186.png 300w, https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/01\/Settings-\u2039-EasyCommerce-\u2014-WordPress-07-21-2025_10_43_AM-768x475.png 768w, https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/01\/Settings-\u2039-EasyCommerce-\u2014-WordPress-07-21-2025_10_43_AM-1536x951.png 1536w, https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/01\/Settings-\u2039-EasyCommerce-\u2014-WordPress-07-21-2025_10_43_AM.png 1742w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>New Account<\/strong> \u2013 Sent when a customer successfully registers and a new account is created in your store.<\/li>\n\n\n\n<li><strong>Pending<\/strong> \u2013 Sent when an order is placed but not yet paid.<\/li>\n\n\n\n<li><strong>Processing<\/strong> \u2013 Sent after payment; order is being prepared.<\/li>\n\n\n\n<li><strong>Completed<\/strong> \u2013 Sent when the order is fulfilled and shipped\/delivered.<\/li>\n\n\n\n<li><strong>Canceled<\/strong> \u2013 Sent if the order is canceled by the store or customer.<\/li>\n\n\n\n<li><strong>On Hold<\/strong> \u2013 Sent when an order is paused and needs manual action.<\/li>\n\n\n\n<li><strong>Refunded<\/strong> \u2013 Sent when a refund is issued to the customer.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Note:<\/strong> Each of these email action can trigger sending a mail to both you (admin) and your customers. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To configure any of these email templates-<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"721\" src=\"https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/01\/Settings-\u2039-EasyCommerce-\u2014-WordPress-07-21-2025_10_49_AM-1024x721.png\" alt=\"Individual mail configuration\" class=\"wp-image-501\" style=\"width:936px;height:auto\" srcset=\"https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/01\/Settings-\u2039-EasyCommerce-\u2014-WordPress-07-21-2025_10_49_AM-1024x721.png 1024w, https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/01\/Settings-\u2039-EasyCommerce-\u2014-WordPress-07-21-2025_10_49_AM-300x211.png 300w, https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/01\/Settings-\u2039-EasyCommerce-\u2014-WordPress-07-21-2025_10_49_AM-768x540.png 768w, https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/01\/Settings-\u2039-EasyCommerce-\u2014-WordPress-07-21-2025_10_49_AM.png 1178w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Toggle activating the email first.<\/li>\n\n\n\n<li>Place a catchy subject line.<\/li>\n\n\n\n<li>Then write the core email body matching the intent of the email type.<\/li>\n\n\n\n<li>Add media files as per requirement.<\/li>\n\n\n\n<li>Format the text as well as visuals using various default elements. <\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Each email is pre-configured with smart placeholders to personalize the message using the recipient\u2019s own order details. <a href=\"https:\/\/easycommerce.dev\/docs\/settings\/email-placeholders-list\/\" data-type=\"link\" data-id=\"https:\/\/easycommerce.dev\/docs\/settings\/abandoned-cart-email-placeholders\/\" target=\"_blank\" rel=\"noreferrer noopener\">Click here<\/a> to access the full placeholder list.<\/p>\n","protected":false},"author":4,"featured_media":0,"template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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