{"id":834,"date":"2025-09-11T04:52:13","date_gmt":"2025-09-11T04:52:13","guid":{"rendered":"https:\/\/easycommerce.dev\/docs\/?post_type=ek_doc&#038;p=834"},"modified":"2026-03-12T06:18:51","modified_gmt":"2026-03-12T06:18:51","slug":"how-to-get-help-with-easycommerce-ai-chatbot","status":"publish","type":"helpwp_doc","link":"https:\/\/easycommerce.dev\/docs\/ai\/how-to-get-help-with-easycommerce-ai-chatbot\/","title":{"rendered":"How to Get Help with EasyCommerce AI Chatbot"},"content":{"rendered":"\n<p>Have questions about EasyCommerce? Just ask! AI-powered assistant is always available to guide you whether it&#8217;s about adding products, setting up payments, customizing your store, or managing orders.<\/p>\n\n\n\n<p>Steps to use the chatbot:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Go to \ud83d\udc49 https:\/\/easycommerce.dev\/<\/li>\n\n\n\n<li>Look at the bottom-right corner of the screen, you\u2019ll see the &#8220;Need Help?&#8221; button with the AI Assistance chatbot.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1614\" height=\"694\" src=\"https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/09\/1-3.png\" alt=\"\" class=\"wp-image-835\" srcset=\"https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/09\/1-3.png 1614w, https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/09\/1-3-300x129.png 300w, https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/09\/1-3-1024x440.png 1024w, https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/09\/1-3-768x330.png 768w, https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/09\/1-3-1536x660.png 1536w\" sizes=\"auto, (max-width: 1614px) 100vw, 1614px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click the &#8220;Need Help?&#8221; button, a chat window will pop up.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1614\" height=\"694\" src=\"https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/09\/2-3.png\" alt=\"\" class=\"wp-image-836\" srcset=\"https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/09\/2-3.png 1614w, https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/09\/2-3-300x129.png 300w, https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/09\/2-3-1024x440.png 1024w, https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/09\/2-3-768x330.png 768w, https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/09\/2-3-1536x660.png 1536w\" sizes=\"auto, (max-width: 1614px) 100vw, 1614px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Type your question whether it&#8217;s about EasyCommerce features or setting up your store.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"428\" height=\"598\" src=\"https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/09\/3-2.png\" alt=\"\" class=\"wp-image-837\" srcset=\"https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/09\/3-2.png 428w, https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/09\/3-2-215x300.png 215w\" sizes=\"auto, (max-width: 428px) 100vw, 428px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Get your answer instantly<\/li>\n<\/ul>\n\n\n\n<p>Don&#8217;t hesitate to ask anything related to EasyCommerce, your AI assistant is always ready to guide you every step of the way! If you need any help, just reach out via our\u00a0<a href=\"https:\/\/support.easycommerce.dev\/\" target=\"_blank\" rel=\"noreferrer noopener\">support channel<\/a> or join the discussion in our\u00a0<a href=\"https:\/\/www.facebook.com\/groups\/easycommerce.community\" target=\"_blank\" rel=\"noreferrer noopener\">community<\/a>.<\/p>\n","protected":false},"author":7,"featured_media":0,"template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"helpwp_product":[19],"helpwp_topic":[23],"class_list":["post-834","helpwp_doc","type-helpwp_doc","status-publish","hentry","helpwp_topic-ai"],"_links":{"self":[{"href":"https:\/\/easycommerce.dev\/docs\/wp-json\/wp\/v2\/helpwp_doc\/834","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/easycommerce.dev\/docs\/wp-json\/wp\/v2\/helpwp_doc"}],"about":[{"href":"https:\/\/easycommerce.dev\/docs\/wp-json\/wp\/v2\/types\/helpwp_doc"}],"author":[{"embeddable":true,"href":"https:\/\/easycommerce.dev\/docs\/wp-json\/wp\/v2\/users\/7"}],"wp:attachment":[{"href":"https:\/\/easycommerce.dev\/docs\/wp-json\/wp\/v2\/media?parent=834"}],"wp:term":[{"taxonomy":"helpwp_product","embeddable":true,"href":"https:\/\/easycommerce.dev\/docs\/wp-json\/wp\/v2\/helpwp_product?post=834"},{"taxonomy":"helpwp_topic","embeddable":true,"href":"https:\/\/easycommerce.dev\/docs\/wp-json\/wp\/v2\/helpwp_topic?post=834"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}