{"id":93,"date":"2025-01-30T04:42:12","date_gmt":"2025-01-30T04:42:12","guid":{"rendered":"https:\/\/easycommerce.dev\/docs\/?post_type=ek_doc&#038;p=93"},"modified":"2026-04-14T02:38:51","modified_gmt":"2026-04-14T02:38:51","slug":"statuses","status":"publish","type":"helpwp_doc","link":"https:\/\/easycommerce.dev\/docs\/orders\/statuses\/","title":{"rendered":"Order and Fulfillment Statuses"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Order Statuses&nbsp;<\/h2>\n\n\n\n<p>EasyCommerce provides multiple order status options to track the progress of orders, from pending to delivered. These statuses can be manually updated as needed to provide accurate and up-to-date tracking of order activity.<\/p>\n\n\n\n<p>Defination of each order statuses-<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Completed<\/strong> \u2013 Order is done and delivered.<\/li>\n\n\n\n<li><strong>Cancelled<\/strong> \u2013 Order was called off.<\/li>\n\n\n\n<li><strong>Refunded<\/strong> \u2013 Money returned to the customer.<\/li>\n\n\n\n<li><strong>Pending<\/strong> \u2013 Waiting for payment or action.<\/li>\n\n\n\n<li><strong>On hold<\/strong> \u2013 Paused for review or issue.<\/li>\n\n\n\n<li><strong>Processing<\/strong> \u2013 Payment done, preparing order.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1012\" height=\"602\" src=\"https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/01\/Screenshot_1.png\" alt=\"Change order statuses od individual orders\" class=\"wp-image-440\" style=\"width:689px;height:auto\" srcset=\"https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/01\/Screenshot_1.png 1012w, https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/01\/Screenshot_1-300x178.png 300w, https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/01\/Screenshot_1-768x457.png 768w\" sizes=\"auto, (max-width: 1012px) 100vw, 1012px\" \/><\/figure>\n\n\n\n<p>You can manage an orders status from multiple places- i) Order management page ii) Individual order page<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"341\" src=\"https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/01\/Screenshot_3-1024x341.png\" alt=\"order status change-order management page \" class=\"wp-image-441\" style=\"width:730px;height:auto\" srcset=\"https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/01\/Screenshot_3-1024x341.png 1024w, https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/01\/Screenshot_3-300x100.png 300w, https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/01\/Screenshot_3-768x256.png 768w, https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/01\/Screenshot_3-1536x512.png 1536w, https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/01\/Screenshot_3.png 1545w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>Updates to order statuses are reflected on the dashboard, so you can monitor changes and make informed business decisions.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You can filter the order statuses based on week, month, year, or even a custom time frame from the dashboard for a quick insight into your sales and progress.\u00a0<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"489\" height=\"398\" src=\"https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/01\/Screenshot_2.png\" alt=\"Order statuses from dashboard\" class=\"wp-image-439\" srcset=\"https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/01\/Screenshot_2.png 489w, https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/01\/Screenshot_2-300x244.png 300w\" sizes=\"auto, (max-width: 489px) 100vw, 489px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-left\">Order Fulfilment Statuses&nbsp;<\/h2>\n\n\n\n<p>EasyCommerce simplifies your order management by allowing you to update fulfillment statuses at every process stage. You control whether an order is fully processed, partially fulfilled, or awaiting payment completion.<\/p>\n\n\n\n<p>The defination of each fulfillment statuses-<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1025\" height=\"673\" src=\"https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/01\/Fulfillment-status.png\" alt=\"Fulfillment status\" class=\"wp-image-443\" style=\"width:617px;height:auto\" srcset=\"https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/01\/Fulfillment-status.png 1025w, https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/01\/Fulfillment-status-300x197.png 300w, https:\/\/easycommerce.dev\/docs\/wp-content\/uploads\/2025\/01\/Fulfillment-status-768x504.png 768w\" sizes=\"auto, (max-width: 1025px) 100vw, 1025px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Unfulfilled<\/strong> \u2013 Nothing has been packed or shipped yet.<\/li>\n\n\n\n<li><strong>Fulfilled<\/strong> \u2013 Everything in the order is completed and sent.<\/li>\n\n\n\n<li><strong>Partially Fulfilled<\/strong> \u2013 Some items are shipped, others pending.<\/li>\n\n\n\n<li><strong>Shipped<\/strong> \u2013 Order has been handed to the courier.<\/li>\n\n\n\n<li><strong>Delivered<\/strong> \u2013 Customer has received the package.<\/li>\n\n\n\n<li><strong>Returned<\/strong> \u2013 Items were sent back by the customer.<\/li>\n<\/ul>\n\n\n\n<p>For partially fulfilled orders\u2014such as those only partially paid or still in transit to your customers\u2014you can easily reflect their status in the system to ensure transparency and better customer communication.<\/p>\n","protected":false},"author":4,"featured_media":0,"template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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