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Email Placeholders List: Orders

This placeholder list applies for all but 'Abandoned Cart' emails including, New Order, Invoice, Pending, Completed, Processing, Cancelled, On Hold, Refunded.

Customer Basic:

  • ##customer_name## – Full name of the customer.
  • ##customer_email## – Email address of the customer.
  • ##customer_phone## – Phone number of the customer.

Billing Details:

  • ##billing_first_name## – Customer's billing first name.
  • ##billing_last_name## – Customer's billing last name.
  • ##billing_email## – Email used for billing.
  • ##billing_phone## – Phone number associated with billing.
  • ##billing_address_1## – First line of the billing address.
  • ##billing_address_2## – Second line of the billing address.
  • ##billing_country## – Billing country.
  • ##billing_state## – Billing state or province.
  • ##billing_city## – Billing city.
  • ##billing_postcode## – Billing ZIP or postal code.
  • ##billing_address## – Full formatted billing address.

Shipping Details:

  • ##shipping_first_name## – Customer's shipping first name.
  • ##shipping_last_name## – Customer's shipping last name.
  • ##shipping_email## – Email used for shipping.
  • ##shipping_phone## – Phone number for shipping.
  • ##shipping_address_1## – First line of the shipping address.
  • ##shipping_address_2## – Second line of the shipping address.
  • ##shipping_country## – Shipping country.
  • ##shipping_state## – Shipping state or province.
  • ##shipping_city## – Shipping city.
  • ##shipping_postcode## – Shipping ZIP or postal code.
  • ##shipping_address## – Full formatted shipping address.

Customer Stats:

  • ##customer_total_spent## – Total amount spent by the customer.
  • ##customer_total_order_count## – Total number of orders by the customer.
  • ##customer_average_order_value## – Customer’s average order value.

Order Items & Summary:

  • ##order_id## – The unique ID of the order.
  • ##product_list## – Simple HTML list of ordered items.
  • ##product_table## – Detailed HTML table of ordered items.
  • ##number_of_items## – Total number of items in the order.
  • ##order_total## – Total price of the order.
  • ##refunded_amount## – Total amount refunded for the order (if applicable).

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