Email Placeholders List: Orders
This placeholder list applies for all but 'Abandoned Cart' emails including, New Order, Invoice, Pending, Completed, Processing, Cancelled, On Hold, Refunded.
Customer Basic:
##customer_name##
– Full name of the customer.##customer_email##
– Email address of the customer.##customer_phone##
– Phone number of the customer.
Billing Details:
##billing_first_name##
– Customer's billing first name.##billing_last_name##
– Customer's billing last name.##billing_email##
– Email used for billing.##billing_phone##
– Phone number associated with billing.##billing_address_1##
– First line of the billing address.##billing_address_2##
– Second line of the billing address.##billing_country##
– Billing country.##billing_state##
– Billing state or province.##billing_city##
– Billing city.##billing_postcode##
– Billing ZIP or postal code.##billing_address##
– Full formatted billing address.
Shipping Details:
##shipping_first_name##
– Customer's shipping first name.##shipping_last_name##
– Customer's shipping last name.##shipping_email##
– Email used for shipping.##shipping_phone##
– Phone number for shipping.##shipping_address_1##
– First line of the shipping address.##shipping_address_2##
– Second line of the shipping address.##shipping_country##
– Shipping country.##shipping_state##
– Shipping state or province.##shipping_city##
– Shipping city.##shipping_postcode##
– Shipping ZIP or postal code.##shipping_address##
– Full formatted shipping address.
Customer Stats:
##customer_total_spent##
– Total amount spent by the customer.##customer_total_order_count##
– Total number of orders by the customer.##customer_average_order_value##
– Customer’s average order value.
Order Items & Summary:
##order_id##
– The unique ID of the order.##product_list##
– Simple HTML list of ordered items.##product_table##
– Detailed HTML table of ordered items.##number_of_items##
– Total number of items in the order.##order_total##
– Total price of the order.##refunded_amount##
– Total amount refunded for the order (if applicable).
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