Slack Integration
Integrating your Slack account with your ecommerce website is simple with the EasyCommerce Slack Integration Addon. Follow a few quick steps to get everything set up and start receiving real-time store notifications in Slack.
Step 1: Activate the Addon
- Sign in to your WordPress website’s dashboard.
- Go to the EasyCommerce > Addons section and click Enable under the Slack Integration addon.
To learn more about addons activation, read this documentation on how to activate free and paid addon on EasyCommerce.

Step 2: Setup Slack Settings
- Go to EasyCommerce Store > Settings > Slack Integration.
- In the Slack Webhook Settings, click Enable Slack Notifications.
- Enter your Slack Webhook URL (learn how to get your webhook URL from here).
- Enter the specific Slack channel you want to receive your notifications on.

Step 3: Configure Slack Messages
- Go to New Order, and in the Slack Message Body, enter placeholders -
##shipping_address##
##order_id##
##customer##
##customer_email##
##order_status##
##billing_address##

- In the Create Customer section, enter the following placeholders -
##customer##
##customer_email##
- For the Refund Order, enter the placeholders -
##order_id##
##amount##
##reason##
Step 4: Save Changes
Once you’re done with all the steps, click Save Settings to start receiving Slack notifications from your store.
N.B.: You can add or remove the placeholders to customize the information you want to receive on your Slack channel.
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