Zendesk Integration
Integrating Zendesk into your ecommerce website is straightforward with the EasyCommerce Zendesk Integration addon. Follow a few quick steps to get everything set up and start managing your EasyCommerce store support tickets from your Zendesk account.
N.B.: Make sure the EasyCommerce system is connected to your store with the API key.
Learn how to connect your store with EasyCommerce using an API key from here.
Step 1: Download the Addon
- Sign in to your WordPress website’s dashboard.
- Go to the EasyCommerce > Addons section and click Activate under the Zendesk Integration addon.
Step 2: Configure Zendesk Settings
- Go to EasyCommerce Store > Settings > Zendesk.
- Click the toggle to enable this addon on your store.
- Enter your Zendesk Subdomain.
- Provide your Email Address.
- Enter your API Token (learn how to get your access token from here).
Step 3: Save Changes
Once you’re done with all the steps, click Save Settings to add the support ticket button to your store and start receiving queries to your Zendesk ticket list.
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