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Customers

All-in-One Customer Overview for Easy Management

Access, analyze, and manage detailed customer data effortlessly -
all from one central dashboard.

Collecting and managing customer information helps businesses provide better retention, which can boost lifetime profits by 50% on average.  

- Experian

360° View of Your Customer Data

Get an all-around idea of your customers, from their total orders to lifetime value and purchasing behavior.

Track who’s buying, when they started, and how much they’ve spent, empowering you to refine your marketing strategies and boost customer loyalty with ease. 

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    Create Customer
    Profiles Anytime

    Make payments eaQuickly onboard new customers with the ‘Add New’ button, where you can enter essential information like customers' names, addresses, contact details, etc.sy with EasyCommerce Stripe, the perfect fit for businesses of all sizes.

    Personalize each profile and assign a password for secure access, ensuring you have the most accurate and up-to-date customer records to enhance engagement and service. 

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      Monitor Order vs. Value Patterns Over Time

      Visualize each customer’s journey with interactive graphs showing their order history and spending patterns over the past 12 months.

      This simple data is useful to understand their behavior better, optimize your marketing campaigns, and personalize offers that drive customer retention and boost sales.

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        Customer Dashboard for Enhanced Satisfaction  

        Give your customers a dedicated dashboard to manage their purchases, track order statuses, and view overall summaries. This enhances their shopping experience and keeps them engaged with your store.

        If you sell digital downloads, a customer dashboard is essential. A buyer can only access their purchase from their dashboard.

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          Step-by-Step Guide to Effortless Customer Management

          View your customer list, create new accounts, and oversee individual orders for efficient management.

          Step 1
          View Customer List

           Easily see your active and past customers, including key details like total orders, lifetime purchase value, etc.

          Step 2
          Add New Customers

          Tap the ‘Add New’ button to create new user accounts. Input the customer's basic info and set passwords to complete the profile.

          Step 3
          Explore Customer Activity

           Click the customer name or ‘Eye’ button to view further details, order history, and a graph of orders vs. value

          Step 4
          Track Orders

           Click on the ‘Eye’ button to dig further into info like order fulfillment statuses, shipping details, and pricing at a glance.

          Step 5
           Manage Orders

          Similar to the ‘Order’ page, update customer order fulfillment statuses with just a few clicks for smoother operations

          Step 6
          Customer Removal

           Remove customers from the list by tapping the ‘Bin’ icon when needed, keeping your database clean and up to date.

          Frequently Asked Questions

          Can I view and manage all my customers in one place?

          Yes. EasyCommerce gives you a dedicated customer management screen from which you can view, search, and manage all your customers easily.

          Can I see the customer’s past order history?

          Absolutely. You can see detailed past order history for each customer from the customer management section. Being able to see the past orders helps you understand their buying habits and provide better support.

          Is customer data exportable?

          Yes. You can export customer data in CSV format for use in email campaigns, analysis, or backups. Our CSV exporter addon is capable of extracting all the related data, including the customer list and individual records.

          Does EasyCommerce support guest customers?

          Yes. Yes. EasyCommerce automatically tracks guest purchases. When a customer buys for the first time, their checkout details, like name and email, are used to create a customer profile. It allows customers to purchase without registering, while still letting you manage their orders.

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