Privacy Policy

At EasyCommerce, your privacy is critically important to us. This Privacy Policy explains how EasyCommerce ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our plugin, website, or other services ("Services"). You agree to the practices outlined in this policy by using our Services. If you do not agree with this policy, please refrain from using our Services.

Information We Collect

We collect both personal and non-personal information to improve your experience and run our Services effectively. This data is collected in the following ways:

Personal Data You Provide

When you interact with our Services, you may provide us with personal information, including but not limited to:

• Account Information: When you register for an account, we collect your name, email address, username, password, and other identifying information.
• Payment Information: If you make purchases, we collect payment details such as your billing address, credit card information, and payment transaction history.
• Customer Information: If you use EasyCommerce to manage an e-commerce store, we may process customer information, such as their names, shipping addresses, phone numbers, and purchase history.
• Communication Data: Information you provide when contacting support or customer service, including email correspondence, chat interactions, or feedback surveys.

Automatically Collected Data

We also collect certain information automatically when you use our Services:

• Usage Data: This includes details about your interactions with our Services, such as IP address, browser type, device type, operating system, pages visited, time spent on the site, and referral URLs.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to gather information about how you interact with our Services, to personalize your experience, and for analytics purposes.

Third-Party Data Collection

We may receive information from third parties, such as payment processors or social media platforms, to facilitate certain functionalities. For example, if you choose to sign in via a social media platform, that service may provide us with access to certain profile data.

How We Use Your Information

We use the information collected for several important purposes to ensure that we meet our contractual obligations to you and comply with legal standards.

• To Provide, Operate, and Improve Our Services: We use your information to provide essential functionalities, process transactions, manage your account, and improve your experience with EasyCommerce. This includes providing technical support, troubleshooting, and responding to inquiries.
• To Process Payments: We use your billing and payment information to facilitate transactions, manage subscriptions, and handle refunds. We do not store payment information directly but rely on trusted third-party payment processors that comply with applicable regulations.
• To Communicate with You: We use your contact details to send you service-related notifications (e.g., account updates, order confirmations), important product or security updates, and marketing messages (with your consent). You can always opt out of non-essential communications.
• For Analytics and Personalization: We analyze data from cookies and usage patterns to understand user preferences better, refine our Services, and provide targeted content and recommendations.
• For Security and Fraud Prevention: We process your information to detect, prevent, and respond to fraud, abuse, security risks, and technical issues. We also monitor for unauthorized access to your account or data.
• For Legal and Compliance Reasons: We may use your personal data to comply with legal obligations, enforce our terms of service, or assist with governmental requests.

How We Share Your Information

We are committed to safeguarding your privacy and ensuring that your data is handled with the utmost care. However, certain situations require sharing your information to provide you with the best service or to comply with legal obligations.

We only share your data with trusted partners, and under specific conditions that guarantee your privacy and security remain a priority.

• Service Providers: We may share your data with third-party service providers who perform services on our behalf, such as hosting, data storage, payment processing, email delivery, and customer support. These providers are contractually obligated to maintain the confidentiality of your information and to use it only for the purposes we authorize.
• Business Transactions: In the event of a merger, acquisition, restructuring, or sale of assets, your personal information may be transferred as part of the business deal. We will notify you of such changes and any choices you may have regarding your personal information.
• Legal Compliance and Protection: We may disclose your data to third parties when we believe it is necessary to comply with the law (e.g., responding to a court order or government request), enforce our policies, or protect our legal rights, property, and safety, as well as that of our users or the public.
• Aggregated or Anonymized Data: We may share non-personally identifiable information, such as aggregated data or anonymized statistics, with partners, advertisers, or research institutions for business analysis, marketing, or research purposes.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy unless a longer retention period is required by law.

This includes retaining data to comply with legal obligations, resolve disputes, and enforce agreements. Once your data is no longer required, we take steps to delete or anonymize it.

Data Security

We take reasonable and industry-standard measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption: We use advanced encryption protocols, such as Secure Socket Layer (SSL) and Transport Layer Security (TLS), to protect sensitive information during transmission. This ensures that your personal and payment data are encrypted and secured when transmitted between your device and our servers.
• Access Controls: We enforce strict access control mechanisms to ensure that only authorized personnel can access sensitive data. Access to personal information is granted based on role-specific permissions, meaning only employees or third-party service providers who need access to fulfill their duties can view or manage your data.
• Regular Security Audits: We conduct regular security assessments and vulnerability scans to identify potential risks in our systems. Third-party security experts perform penetration testing on our systems to identify and fix vulnerabilities before they can be exploited.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

We respect your rights regarding your personal data and strive to provide you with control over how your information is collected, used, and shared. Depending on your location and applicable data protection laws, you may have several rights regarding your personal information.

Below is a detailed explanation of your rights and how to exercise them:

• Right to Access: You have the right to request access to the personal information we hold about you. Upon request, we will provide a copy of your data, including information about how we process and use it. This right allows you to verify that your personal data is being processed lawfully.
• Right to Rectification: You have the right to request that any inaccurate or incomplete personal information be corrected. If you believe that any of the data we hold about you is inaccurate or outdated, you can request that we correct or update this information.
• Right to Erasure ("Right to be Forgotten"): In certain circumstances, you have the right to request that we delete or remove your personal data. This right applies when:
  • The personal data is no longer necessary for the purposes for which it was collected.
  • You withdraw your consent (if the data processing is based on consent).
  • You object to the processing and there is no overriding legitimate interest for continuing the processing.
  • The data was unlawfully processed.
  • We are required by law to delete the data.
• Right to Object: You have the right to object to the processing of your personal data if you believe that your rights outweigh our legitimate interest in processing the data. This includes the right to object to direct marketing activities, where you can choose to stop receiving such communications at any time.
• Right to Restrict Processing: In certain circumstances, you may request that we restrict the processing of your personal data. This means that we will not perform any further processing of your data beyond storage unless you give consent, or processing is necessary for legal claims, protection of others, or for other specific reasons outlined by applicable law. You may request restriction if:
  • You contest the accuracy of your personal data.
  • The processing is unlawful, but you do not want the data erased.
  • We no longer need the data, but you need it to establish, exercise, or defend a legal claim.
  • You have objected to processing, and we are verifying whether our legitimate grounds for processing override your rights.
• Right to Withdraw Consent: If we process your personal data based on your consent, you have the right to withdraw your consent at any time. Withdrawing consent will not affect the lawfulness of any data processing carried out before your withdrawal, but it will prevent us from continuing the specific processing based on consent.
• Right to Complain: If you believe that we have not complied with your data protection rights, you have the right to complain to your local data protection authority. We encourage you to contact us first, and we will work to resolve any concerns you may have about our data processing practices.
• Cookie Preferences: You have the right to control how we use cookies and similar tracking technologies on our website. Cookies allow us to enhance your experience by providing personalized content and advertisements, analyzing our traffic, and remembering your preferences.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

International Data Transfers

We may transfer your personal data to countries outside of your jurisdiction, including countries that may not have data protection laws as stringent as those in your region. In such cases, we take steps to ensure that your information is protected by appropriate safeguards, such as standard contractual clauses or other legally approved mechanisms.

Children’s Privacy

Our Services are not intended for use by individuals under the age of 18, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can take appropriate action.

Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, technology, or legal requirements. When we make significant changes, we will notify you either through email or by posting a prominent notice on our website. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your personal data.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please contact our support or mailing address here:

• Mailing Address: 651 N Broad St, Suite 201, Middletown, DE, United States, Delaware

We are committed to addressing your inquiries promptly and transparently.