easycommerce
Emails

Keep Customers Engaged With Custom Emails

Keep customers in the loop with EasyCommerce. Send automated transactional emails with updates, and more for seamless communication.

Personalized emails have a 29% higher open rate and 41% higher click-through rate than non-personalized emails.

- Experian

Your ‘First Line’ of Communication

Take your business communication game one step further with EasyCommerce’s versatile, custom emails. Drive customer engagement, build trust, and boost sales - all with click-worthy emails.

Keep customers updated on their orders and share business promotions. Each email helps build lasting relationships while enriching the shopping experience.

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Send Emails to Add Brand Value

Use EasyCommerce emails to deliver messages that go beyond just basic updates. This includes order confirmations, sending purchase invoices, cancellations, cart recovery attempts, and refunds

These essential communications keep customers informed while ensuring your store’s professionalism and legitimacy.

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Recover Carts and Update Refunds

Give your sales graph a boost by recovering abandoned carts using specialized emails. This email is designed to help users reconnect with their recent interests and encourage them to complete their purchase.

At the same time, a quick confirmation email of a customer refund can build trust and encourage future purchases.

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Customize Emails to Reflect Your Brand

Provide consistency and boost customer engagement with every email! Enjoy email customization with placeholders like name, product, cart link, and email for a personalized touch.

You can also choose to format text, visuals, headers, footers, logos, and background colors to reflect your brand voice

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Create and Send Emails in No Time

Keep your ecommerce emails configured, tuned, and ready for deployment in a few steps

Step 1
Access Email Settings

Enter the plugin, click on Store , go to Settings , and then Emails.

Step 2
Draft an Email

Click on the desired email type from the top header, and create a catchy subject and the email body.

Step 3
Use Placeholder

Use placeholders like Name, Product Name, and Cart Link to maximize the versatility of your email copy.

Step 4
Format The Visual

Customize emails with text size, symbols, and alignment for a clean, organized look.

Step 5
Put in Use

Make sure to check the ‘Disable/ Enable’ status of specific emails and alter it whenever you feel necessary.

Step 6
Save Changes

Remember to click ‘Save Settings’ to apply your changes. Test with a demo customer to ensure functionality.

Frequently Asked Questions

What email types should an ecommerce website have?

An ecommerce website or platform should be equipped with some basic email functionalities for tasks like -
  1. Order Confirmation
  2. Invoice
  3. Refund Confirmation
  4. Abandoned Cart Reminder
  5. Fullfilment Status Updates
  6. Promotional Emails

How can I set emails to my ecommerce website?

With EasyCommerce, setting up emails is simple. Just customize your email content for actions like order confirmation or abandoned carts, and send them when needed. EasyCommerce ensures accurate, timely emails to keep your customers informed and engaged.

Can I send abandoned cart emails from my dashboard?

Yes, with EasyCommerce, you can send abandoned cart emails directly from your dashboard. Simply enable the feature, and customize your email content, and the system will automatically detect and list abandoned carts in the dashboard. You can send reminder emails from there.

What are the common email addresses for ecommerce store?

The email address for an ecommerce store typically depends on the store's domain and its specific function. A common format might be -
  • Order Confirmation
  • Invoice
  • Refund Confirmation
  • Abandoned Cart Reminder
  • Fullfilment Status Updates
  • Promotional Emails

Do EasyCommerce charges for sending emails?

No, EasyCommerce does not charge extra for sending emails. You can send emails with order updates, invoices, cart recovery, etc. without any additional fees.

However, you may need an external email service provider (like SMTP) for email delivery, which may have its own cost.

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