easycommerce
Luna Help Assistant

Always-On Help, Always Free

Luna is EasyCommerce's built-in AI help assistant for store owners.
Ask anything about setup, features, or configuration, right from your WordPress admin.

Store owners spend an average of 3+ hours per week searching documentation. Luna eliminates that entirely.

- EasyCommerce

Help Right Where You Need It,
Inside Your Dashboard

Luna appears as a floating chat bubble in the WordPress admin, always accessible, never in the way. When you hit a question mid-task, you get an answer without switching tabs, searching docs, or opening a support ticket.

It's designed for store owners who are setting up or managing their store and need quick, accurate answers about EasyCommerce features and settings.

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    Step-by-Step Guidance for
    Any Configuration

    Setting up shipping zones? Adding a tax class? Configuring a payment gateway? Luna walks you through every configuration step by step, describing exactly where to click and what to enter.

    You can ask follow-up questions in the same conversation and Luna remembers the context. No starting over, no repeated explanations.

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      What Makes Luna Different

      Built specifically for EasyCommerce store owners, not a generic chatbot.

      Benefit 1
      Always Free

      Luna never costs credits. Ask as many questions as you need, setup, features, troubleshooting, at no charge.

      Benefit 2
      Instant Answers

      No documentation searching, no support queue. Ask a question and get a direct answer in seconds.

      Benefit 3
      Always Accessible

      A floating chat bubble on every admin page, no navigation required to reach it.

      Frequently Asked Questions

      Is Luna really free?

      Yes. Luna never costs credits. It is designed specifically to help store owners learn and navigate EasyCommerce. Asking it questions about the plugin costs nothing, no matter how many times you ask.

      What is the difference between Luna and the AI Store Copilot?

      They serve different purposes:
      • Luna answers questions about how to use EasyCommerce: setup steps, where to find settings, what a feature does.
      • Store Copilot accesses your live store data and takes actions: revenue reports, order management, stock updates. It costs 2 credits per query.

      Can Luna help me set up my store for the first time?

      Yes. Luna is especially helpful during initial setup. Ask it how to configure shipping zones, set up a payment gateway, create your first product, or run the setup wizard. And it will walk you through each step without leaving the dashboard.

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