easycommerce
Multi-Channel Agent

Meet Customers Where They Already Are

The same AI Shopping Agent that runs on your storefront, now available on
Facebook Messenger, with WhatsApp coming soon.

Over 3 billion people use Facebook Messenger or WhatsApp monthly. Meet them where they already spend their time.

- Meta

One Agent, Any Channel

EasyCommerce's agentic system is built channel-agnostic at its core. The same 23-tool shopping agent that handles your storefront chatbot can be plugged into external messaging platforms, without changing your core setup.

New channels are added as addons. Install the Messenger addon and your agent starts selling on Messenger. When WhatsApp ships, install that addon and expand again. Your core plugin stays lean.

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    Facebook Messenger:
    Available Now

    Connect the AI Shopping Agent to your Facebook page. Customers who message your page get the full agent experience, product search, stock checks, order creation, and payment links, without leaving Messenger.

    Set up takes minutes: install the Facebook Messenger addon from the EasyCommerce addons panel, connect your Facebook page, and your agent is live. No code required.

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      Upcoming

      WhatsApp: Coming Soon

      WhatsApp Business API integration is actively in development. Customers will be able to browse your catalog, place orders, and receive payment links through WhatsApp conversations, in the app used by over 2 billion people worldwide.

      When it launches, setup will follow the same addon pattern: install, connect your WhatsApp Business number, and your agent is live on the world's most popular messaging platform.

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        Why Sell on Messaging Channels

        Customers are already there. The agent brings your store to them.

        Benefit 1
        No Website Visit Needed

        Complete purchases through chat. Customers never need to leave Messenger or WhatsApp.

        Benefit 2
        Same 23-Tool Agent

        All product discovery, order creation, and support tools work identically across every channel.

        Benefit 3
        Automated 24/7

        The agent sells around the clock on every connected channel without any human involvement.

        Benefit 4
        Addon Architecture

        Channels added as lightweight addons, no changes to your core plugin when new channels launch.

        Benefit 5
        Facebook Messenger

        Connect the AI agent to your Facebook page so customers shop right inside Messenger.

        Benefit 6
        WhatsApp (Planned)

        WhatsApp Business API support is on the roadmap for the world's most popular messaging app.

        Frequently Asked Questions

        Is the Facebook Messenger integration available now?

        Yes. Facebook Messenger integration is available as a separate addon. Install it from the EasyCommerce addons panel, connect your Facebook page, and the AI Shopping Agent starts handling conversations from Messenger automatically.

        Does the Messenger agent have the same capabilities as the storefront chatbot?

        Yes. The exact same 23-tool AI Shopping Agent powers both the storefront chatbot widget and the Messenger integration. Customers on Messenger can search products, check stock, get prices, place orders, and receive payment links: the full purchase flow.

        When will WhatsApp be available?

        WhatsApp integration is planned and actively in development. It will use the WhatsApp Business API to give the same shopping agent experience through WhatsApp conversations. Check the EasyCommerce roadmap for the latest timeline.

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