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AI Service

One Managed AI Service, Zero API Keys

Every AI feature in EasyCommerce runs on a managed service. No third-party keys to configure, just connect your account and a single credit balance powers everything.

Removing API-key setup is the difference between AI you actually use and AI you keep meaning to configure.

- EasyCommerce

One Service Powers Every AI Feature

From product descriptions and attribute generation to report analysis, the template builder, smart search, the shopping agent, and the store copilot, every AI tool runs on the same managed EasyCommerce AI service.

Image generation and editing run on it too, so there's one consistent place your store's intelligence comes from.

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    No API Keys, No Separate Accounts

    Skip the OpenAI, DeepSeek, and Stability sign-ups. There are no keys to copy, no provider billing to manage, and no configuration to maintain.

    Connect your store to your EasyCommerce account once, and every AI feature works out of the box, authenticated through the EasyCommerce AI endpoint.

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      A Single Credit Balance for Everything

      One balance covers it all. The shopping agent and store copilot cost 1 credit per conversation turn, image generation and editing cost 50 credits per image, and Luna help is always free.

      You only pay for what you use, with no monthly AI subscriptions and no juggling separate provider invoices.

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        Simple, Predictable AI Credit Costs

        One balance, clear pricing, every AI feature included.

        1 Credit
        Per Conversation Turn

        The AI Shopping Agent and Store Copilot cost 1 credit per conversation turn.

        50 Credits
        Per Image

        AI image generation and editing each cost 50 credits per image.

        Always Free
        Luna Help Assistant

        The in-dashboard help assistant never costs a single credit.

        Monthly Credits on Every Plan

        A fresh credit balance arrives every month, free or paid. New stores start with 200 credits in their first month.

        Free
        100 / month

        200 credits your first month, then 100 every month after. No card required.

        Personal
        1,000 / month

        For a single store. Plenty of room for daily copy, search, and the agent.

        Professional
        3,000 / month

        For up to 5 stores sharing one pool, with headroom for regular image work.

        Agency
        8,000 / month

        For up to 100 stores on a shared pool, sized for real concurrent usage.

        Credits refresh automatically every month, free plans on your signup date and paid plans on your billing date. Unused plan credits don't roll over, but any top-up credits you buy never expire and carry over indefinitely.

        Why one question can cost more than 1 credit

        The AI Shopping Agent and Store Copilot are agentic, so they work in turns. Each internal turn, reading your catalog, calling a tool, or composing a reply, costs 1 credit. A simple question may take a single turn, while a complex one can span several, so a single customer question typically costs 1 to 10 credits depending on how much reasoning it needs.

        Generative actions work differently. AI Writer, attribute generation, and image creation each run as one call with a fixed cost, so you always know the price before you trigger them.

        Frequently Asked Questions

        Do I need my own OpenAI or AI provider account?

        No. Every AI feature runs on the managed EasyCommerce AI service. There are no third-party API keys, no OpenAI, DeepSeek, or Stability accounts to set up. Just connect your store to your EasyCommerce account.

        How does billing work across AI features?

        A single credit balance covers every AI feature. Whether you're generating a description, creating an image, or chatting with the shopping agent, it all draws from the same balance.

        What do the AI features cost in credits?

        The AI Shopping Agent and Store Copilot cost 1 credit per conversation turn, image generation and editing cost 50 credits per image, and Luna, the in-dashboard help assistant, is always free.

        Which features does the AI service power?

        All of them: product descriptions, attribute generation, report and SQL analysis, the template builder, smart search spell correction, the shopping agent, the store copilot, plus image generation and editing.

        How many credits do I get each month?

        Free stores get 200 credits in their first month, then 100 every month after. Paid plans get a fresh monthly balance: Personal 1,000, Professional 3,000, and Agency 8,000. Credits refresh automatically each month, free plans on your signup date and paid plans on your billing date.

        Do unused credits roll over?

        Monthly plan credits don't roll over, they reset each month. Top-up credits are different: any extra packs you buy never expire and carry over indefinitely. When you spend, plan credits are used first and top-up credits second, so your purchased credits are always preserved.

        What happens when I run out of credits?

        The feature is blocked before any API call is made, so there are no silent failures or surprise charges. You'll see an inline prompt to buy a top-up pack or upgrade your plan, and your remaining balance is always visible in your dashboard.

        Why can one agent question cost several credits?

        The shopping agent and store copilot work in turns, and each internal turn costs 1 credit. A simple question may take one turn, while a complex one can span several, so a single question typically costs 1 to 10 credits. Generative actions like AI Writer and image creation always run as one fixed-cost call.

        How are requests handled?

        Requests route through the EasyCommerce AI endpoint, authenticated by your connected account, so every feature works out of the box with no provider setup.

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