Support
Docs
Roadmap
Changelog- Customer describes what they want
- Agent searches your catalog and shows matching products
- Customer confirms their choice and provides details
- Agent creates the order and sends a payment link
- Customer clicks the link to complete payment
AI Shopping Agent
The AI That Sells For You 24/7
A conversational AI on your storefront that searches products, creates orders,
and generates payment links, completing full purchases through chat.
Conversational commerce is projected to reach $290 billion by 2025, with chat-based buying becoming the default for mobile shoppers.
- Juniper Research
Your Store's Always-On
Sales Associate
The AI Shopping Agent is a floating chat widget embedded on your storefront. Customers open it, describe what they're looking for, and the agent does everything a sales associate would: search, recommend, check availability, and close the sale.
It runs 24/7 with no human involvement, powered by 23 specialized tools that search products, check stock, apply coupons, create orders, and handle support. While you sleep, the agent is still taking orders and generating revenue.
Powerful Product Discovery
Across Your Full Catalog
Customers can search by keyword, color, size, price range, or category, in natural language. The agent searches your catalog, fetches full product details including all variants, checks stock, and presents options clearly.
It also validates and applies coupon codes, calculates shipping to the customer's address, and estimates the full order total with tax, so customers know exactly what they'll pay before committing.
Creates Orders and Payment
Links Automatically
Once a customer chooses a product and provides their details, the agent creates a complete order in your store, with customer account, shipping address, and selected product, then generates a secure payment URL.
The customer clicks the link to complete payment through your standard checkout. No manual order entry needed on your end. The full transaction happens through conversation.
Full Post-Purchase
Customer Support
The agent doesn't stop at the sale. It handles the support requests that follow: order status checks, shipping tracking, contact and address updates, adding notes to orders, applying coupons to existing orders, and sharing refund information.
Customers get the answers they need instantly, without waiting for a human response or digging through their email. Your support load drops; customer satisfaction goes up.
A Configurable Chat Widget,
No Code Required
Drop the agent onto every store page with a ready-made floating chat bubble, no custom code. Set the agent name and avatar, choose a bottom-left or bottom-right position, and match it to your brand color.
Conversations persist in the browser between visits, replies render rich markdown, and payment links appear as clickable buttons. The widget is fully mobile-responsive.
How the AI Shopping Agent
Closes a Sale
From the customer's first message to the payment link,
every step handled automatically.
Step 1
Customer Opens Chat
Visitor clicks the floating chat bubble on your storefront and describes what they need.
Step 2
Agent Searches Catalog
AI searches your products and shows matching options with prices, variants, and availability.
Step 3
Customer Confirms Choice
Customer selects a product, confirms the variant, and checks the estimated total.
Step 4
Agent Collects Details
Agent asks for email, name, phone, and shipping address, all through the chat.
Step 5
Order Created
Agent creates the order in your store and generates a secure payment link automatically.
Step 6
Customer Pays
Customer clicks the payment link and completes the purchase through your standard checkout.
Frequently Asked Questions
How does the AI Shopping Agent complete purchases?
The agent handles the full transaction through chat:
Does the AI Shopping Agent work on messaging platforms?
Yes. The same agent that powers the storefront chatbot can be connected to Facebook Messenger via the Messenger addon. WhatsApp integration is also planned. Customers get the full shopping experience, product search, order creation, payment links, without visiting your website.
How much does the AI Shopping Agent cost to run?
The AI Shopping Agent costs 2 credits per customer message. Credits come from your EasyCommerce account balance. One balance covers all AI features. The agent runs 24/7 automatically once enabled; no per-transaction fees.
Can the agent handle post-purchase support?
Yes. Beyond placing orders, the agent can check order status, provide shipping tracking, update contact details and addresses, apply coupons to existing orders, resend confirmation emails, and share refund information, all through the same chat interface.
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